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LiveReview requests

Job done.
Google review in their pocket.

After a job wraps, an automated SMS goes to your customer with a one-tap link to leave a Google review. No chasing, no awkward asks — just more five-stars on autopilot.

01The problem

You do the work. Someone else gets the reviews.

Happy customers rarely leave reviews unprompted. They mean to — but life gets in the way, and the moment passes. Meanwhile your competitor who remembered to ask is sitting on 47 five-star reviews and ranking above you on Google. Review requests close that gap. Send the ask at the exact moment the job is fresh, when the customer's satisfaction is highest.

02How it works

One tap. Five stars.

01

Mark the job complete.

A simple signal — a calendar update, a text reply to MatStone, or a manual log — triggers the review sequence. No app required, no complicated workflows.

02

Customer gets the review link.

An SMS goes out in your business's name with a direct link to your Google Business Profile. One tap. No searching, no signing in, no friction.

03

Reviews build. Ranking rises.

Every review is logged. Your monthly report tracks the count, the trend, and the percentage that converted from sends — so you can see the compounding effect.

03What's included

What you get.

Included05

Automated review request SMS

Sent after every completed job, in your business's name, with your Google review link.

One-tap review link

Direct to your Google Business Profile — no friction, no detours, no drop-off.

Timing control

Default fires a few hours after job completion. Adjustable to suit how your jobs wrap up.

Reply logging

Any response is captured and logged — useful context for follow-up or repeat business.

Monthly review tracking

Sends, opens and conversions reported alongside your missed-call and nurture metrics.

Why it matters02

Google ranking

Review count and recency are direct Google local ranking signals. More reviews = more visibility.

Compound effect

A business with 80 reviews wins the trust comparison before a customer even reads them.

MS
04Why it exists

The best time to ask for a review is when the customer is still smiling.

"Every tradie I talk to says they should ask for more reviews. None of them do — because it's awkward and they forget. This makes it automatic and removes the awkward."

Your Google profile is your first impression for every new customer. Review requests are the lowest-effort, highest-return thing a tradie business can do to grow organically.

LukeFounder
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