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LiveRetention nudges

The lead went quiet.
Get it back.

After the initial LeadForge reply, if the lead doesn't respond within a set window, they get an automatic follow-up nudge in your business's name. No manual effort, no forgotten leads.

01The problem

Capture gets the call. Retention gets the job.

When someone calls and LeadForge replies, most of them don't reply straight away. They're on a job, in traffic, or just distracted. A lead that goes quiet isn't always a dead lead — it's a lead that needed one more touch at the right moment. Retention nudges provide that touch automatically, so you're still in the conversation when they're ready to book.

02How it works

Three moments. One system.

01

Lead gets the initial LeadForge reply.

LeadForge sends the first reply the moment your phone goes unanswered. That message is in your business's name, with your number. Most leads reply here. Some don't.

02

No response? Nudge fires automatically.

After a set window — say, 4 hours — if there's been no reply, a short follow-up goes out. Warm, direct, in your name. Not a hard pitch. Just a door left open.

03

They reply. You call.

Any response at any point ends the sequence and alerts you. A warm lead notified in real time — not a contact you had to remember to chase.

03What's included

What you get.

Included05

Automatic follow-up nudge

Fires after a configurable window when the initial LeadForge reply gets no response.

Sent in your business's name

Same number, same voice — the customer never knows it's automated.

Auto-stop on reply

Any response kills the sequence immediately. No one gets chased after they've replied.

Logged in your lead feed

Every nudge sent and every reply received lands in your existing LeadForge log.

Monthly reporting

Re-engaged leads tracked and folded into your monthly performance review.

Works alongside02

Capture

Retention nudges are the second stage of the Capture sequence — same log, same number.

Nurture

Nurture picks up after a quote goes out. Retention nudges work earlier, before a quote is sent.

MS
04Why it exists

Most leads don't go cold. They just needed one more touch.

It's not about chasing. It's about staying present without burning time on leads that might never come back — and being ready when they do.

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